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BLE: constant device disconnects (dozens/day) visible in Device Diagnostics #6678

@omi-discord-vector

Description

@omi-discord-vector

Problem

Multiple users are seeing constant BLE disconnects throughout the day (dozens of disconnect events/day).

These disconnects are visible in the Device Diagnostics screen (BLE diagnostics), and users can provide screenshots.

Expected

Stable BLE connection during normal use, with occasional disconnects only when out of range / Bluetooth off.

Actual

Repeated disconnects during the day, causing unreliable capture/sync and poor UX.

Evidence

  • Device Diagnostics screen shows frequent disconnect events
  • Reporter will attach a screenshot

Notes / What to attach

Please comment with:

  • Phone model + OS version
  • Omi app version/build
  • Device firmware version
  • Device Diagnostics export/screenshot (disconnect reasons, RSSI timeline)
  • Whether battery optimizations are disabled for Omi

Priority

High (impacts core reliability; affects multiple users).

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