Adoption Framework, Adoption Services (All Technologies), Change Management (All Technologies), Client Training Services, Copilot Readiness & Deployment, Knowledge Transfer, Knowledge Transfer & Training, Mentoring, Stakeholder Engagement, Training Session Planning and Facilitation, Viva Adoption, Workshop Delivery, Workshop Design & Delivery

Agentic Workflows, AgentKit, AGENTS.md, AI Content Evaluation, AI Ethics, AI Governance Frameworks Implementation, AI Innovation, AI Model Deployment, AI Research, AI Safety, AI Transformation Projects, AI Use Case Discovery, Automated Classification, Automated Machine Learning (AutoML), Azure AI Content Safety, Azure AI Search, Azure AI Services, Azure Machine Learning, Azure OpenAI, ChatGPT Agent Builder, Citations, Claude CLI, Claude Code, Codex Agent, Codex CLI, ComfyUI, Containerisation, Context Engineering, Copilot for Dynamics 365, Copilot for Microsoft 365 (M365), Copilot for Microsoft Security, Copilot for Microsoft Viva, Copilot Studio, Copilot Studio Agent Build, Copilot Studio Plugin Development, Data Normalisation, Data Transformation, Duck.ai, ElevenLabs, Embeddings, Executable Packaging, Firebase, Gemini CLI, Gemma, GenAi, Google AI Studio, Google Antigravity, Google Cloud Run, Google Firebase Studio, Google MusicFX, Google Opal AI, Google Stitch, Grok, Grok Code Fast, Grok Enterprise Integrations, Grounding, HeyGen, HuggingChat, InVideo AI, JSON, Jules, Kling AI, Kubernetes, LM Studio, Local Model Inference, Manus AI, Meta AI, Microservices, Microsoft Copilot, Microsoft Copilot 3D, Microsoft Foundry, Microsoft Foundry Local, Microsoft VibeVoice, Middleware, Midjourney, Mistral, Model Context Protocol (MCP), MSIX Packaging, Nano Banana, NotebookLM, Nvidia AI, OCR Model Data Extraction, Ollama, Open Code, OpenAI Agents SDK, OpenAI Enterprise Integrations, Pomelli, Power Automate (Flow), Process Automation, Prompt Engineering, Prompt Injection Avoidance Techniques, Prompt Pipelines, Prototype Creation, Qwen, RAG, Remotion, Retrieval Augmented Architectures, Semantic Search, SHA256 Hashing, Sora, Tesseract OCR, TTS Integrations, Udio, Zapier

Case Management, CRM Systems, Customer Engagement, Customer Service Queues, Dataverse, Dynamics 365, Dynamics 365 Business Rules, Dynamics 365 Customer Service, Dynamics 365 Sales, Environment Strategy, ERP Systems, Knowledge Articles, Managed Solutions, Microsoft Forms, Microsoft Lists, Microsoft Power Platform, Microsoft Syntex, Multi-Geo Setup (OneDrive, Teams, SharePoint), Outlook Add-ins, Power Apps, Power Platform Custom Connectors, Power Platform Solutions, Security Roles, SharePoint Design & Build, SharePoint Governance, SharePoint Metadata Management, SPFx, Unmanaged Customisations

2X Application Virtualisation, ARM Templates, Azure Application Gateway, Azure Arc, Azure Auto-Scaling, Azure Automation, Azure Backup, Azure Blob Storage, Azure Cost Management, Azure DNS, Azure Front Door, Azure Functions, Azure Landing Zones, Azure Logic Apps, Azure Monitor, Azure Policy, Azure Private DNS, Azure Private Link, Azure Site Recovery (ASR), Azure Virtual Desktop (AVD) + FSLogix, Azure Virtual Machines, Azure VNET Hub & Spoke, Bicep, Citrix, Cluster Design, Cost Management & Improvements, Disaster Recovery, DNS, Google Cloud Platform (GCP), GPU Enabled Compute, HPC, Hybrid Connectivity, Hyper-V, IaC, Infrastructure as Code, Legacy Products, Microsoft Azure, Microsoft Hyper-V, Network Design, Network Diagnostics, Storage Account Setup, VMware, VMware vSphere, Wireshark

ADLS Gen2, Anomaly Detection, Azure Data Factory, Azure Data Factory Integration Runtime, Cosmos DB, Dashboards, Data & SQL Setup, Data Analysis, Data Lake, Databricks, Delta Lake, Electronic Data Interchange (EDI), ELT, Entity Identification, Entity Resolution, ETL, Fabric Lakehouse, KQL, lxml, Metadata Refactoring, Microsoft Fabric, OOXML, Pandas, Parquet, pdfplumber, Power BI, psycopg, python-docx, Schema Design, Self-hosted Integration Runtime, Semantic Models, SQL, Vector Search, Visualisations

A/B Testing, Adobe Design Suite, Adobe Express, Adobe Premiere Pro, Brand Guidelines, Camtasia, Canva, Community Building, Conversion Copywriting, Conversion Tracking, Design Systems, Discord, Event Tracking, Figma, Google Ads, Google Analytics, Google Search Console, Google Tag Manager, Information Architecture, Keyword Research, Landing Page Optimisation, Logo Design, Meta Ads, Meta Business Manager, Microsoft Designer, On-Page Optimisation, Search Engine Optimisation (SEO), Social Media Ad Campaigns, Social Media Platforms, Tagging Governance, Technical SEO, Visual Identity Design, Web Accessibility, Wireframing

Architecture Decision Log, Architecture Diagrams, Assessment Documentation, Assumptions Register, Audit Documentation, Evidence Register, High-Level Design (HLD), HLD, How to Guides, How to Videos, Knowledge Base Creation, Knowledge Base Taxonomy, Knowledge Management, LLD, Low-Level Design (LLD), Marketing Plans, Mood boards, Proposals, Roadmaps, SOPs, Standard Operating Procedures, Surveys, Technical Documentation, Tender Creation

Android Enterprise, Apple Business Manager, Attack Surface Reduction (ASR) Rules, Azure Virtual Desktop (AVD), Intune Advanced Analytics, Intune Endpoint Privilege Management, Intune Enterprise Application Management, Intune MDM Migration, Intune Remote Help, Kaspersky Endpoint Security, Managed Google Play, Microsoft Autopilot, Microsoft Cloud PKI, Microsoft Endpoint Manager, Microsoft Intune, Microsoft Intune Plan 2, Microsoft Intune Suite, Update Rings, Windows 10, Windows 11, Windows 365, Windows Autopatch, Windows Update for Business

Active Directory, Active Directory Domain Administrator, Active Directory Expert, ADMX Templates, App Registrations (Azure), Conditional Access, Enterprise Applications (Azure), Entra ID Connect, Entra Internet Access, Entra Private Access, Group Policy (GPO), Hybrid Identity Setup, IAM, IBM Lotus Notes Domino Administrator, Just-In-Time (JIT) Access, Kerberos, M365 Power Automate Administrator, M365 Security Administrator, M365 User Administrator, Managed Identities, Microsoft Entra ID, Microsoft Entra ID Connect, Microsoft Global Administrator, MSAL, Privileged Identity Management (PIM), RBAC

Copilot Licensing Support, Google Workspace, Licensing Management, M365 E5 Licence Administrator, Microsoft 365 Business Basic, Microsoft 365 Business Premium, Microsoft 365 Business Standard, Microsoft 365 E1, Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, Microsoft 365 F3, Microsoft Entra Suite, Microsoft Purview Suite, Power BI Premium Per User, Power BI Pro

2nd Line Support, 3rd Line Support, 4th Line Strategic Support, All Server OS Variations, Backup & Recovery Solutions, Data Domain, Dell EMC Storage, Escalation, HP Hardware, Outsourcing Strategies, Patch Management, rsync, Service Reporting & Metrics, SLA Management, Symantec Backup Exec, systemd, Uptime Monitoring, Veeam Backup & Replication, VIP Support

ADMT, Azure Migrate, BitTitan, Business Acquisitions (IT Integration), Business Divestitures (IT Separation), DSC, EDR Migrations, Exchange Hybrid Migration, Exchange Migration, Microsoft 365 Multi-Geo, Microsoft Exchange Online, Microsoft OneDrive for Business, Microsoft SharePoint Online, Preparation for 3rd-Party MDR Service Integration, Quest Migration Manager, Sharegate, SharePoint Online Migration, Tenant-to-Tenant Migration, Windows Server, Workplace by Meta to Viva Engage Migration

LibreOffice Impress, M365, M365 Exchange Administrator, M365 Teams Administrator, Microsoft 365, Microsoft Bookings, Microsoft OneNote, Microsoft Stream, Microsoft Teams, Microsoft To Do, Microsoft Visio, Microsoft Whiteboard, Office 365, OneDrive Multi-Geo, Planner, SharePoint Premium, Teams Governance, Teams Phone, Teams Rooms, Viva Connections, Viva Engage, Viva Goals, Viva Insights, Viva Learning, Viva Topics, Yammer, Zoom

Bid Writing, GDAP, Go-To-Market Strategy, Microsoft Lighthouse, Microsoft Partner Management, Partner Enablement Services, Product Development, Product Improvement Services, Repeatable Process Creation, Template Design

Agile, API Cost Analysis, Architecture Review Board, Capacity Planning, Cost Analysis, Decision Cadence, Delivery Strategies, Dependency Management, Design Authority, Digital Transformation Services, Gate Reviews, GitHub Projects, Implementation Planning, ITIL, Microsoft Project, Mock-ups, Negotiation Skills, Planning & Roadmap Services, Process Improvement, Project Management (End-to-End Delivery), Project Management Office (PMO), Project Plans, Quality Gates, RAID Logs, Risk Analysis, Risk Assessment, Runbook Creation, Scrum, Service Packaging, Solution Architecture, Solution Demos, Standard Operating Procedures (SOP) Development, Statement of Work (SoW), Status Reporting, Steering Committees, Templating, Workstream Management

Azure Firewall (Standard & Premium), Azure Information Protection (AIP), Azure Key Vault, Azure Site-to-Site VPN, Baseline Security Policies, Bitdefender, BitLocker, BlackBerry Cylance, CIS Alignment, CIS Benchmark Alignment, Cisco Firewalls, Cisco VPN, Compliance Templates, Conditional Access Policies, Control Mapping, Copilot Governance & Compliance Services, CrowdStrike, Cyber Essentials, Cyber Security Assessments, Cylance Optics, Data Residency Laws, Data Retention, Data Security Assessments, Email Security Hardening, Encryption at Rest, Encryption in Transit, ESET PROTECT, Exchange Online Protection (EOP), Firewall, Forensic Analysis, Forensic Tools, FortiGate NGFW, Full EDR Platform Expertise - migration between any EDR platform or to Microsoft Defender for Endpoint, GDPR Compliance, Incident Response, Incident Response Management, Information Protection, ISO 27001, Key Vault, Least Privilege, Linux CEF Log Collectors, Malwarebytes EDR, MFA, Microsoft Compliance Manager, Microsoft Defender for Cloud Apps, Microsoft Defender for Containers, Microsoft Defender for CSPM, Microsoft Defender for Endpoint, Microsoft Defender for Identity, Microsoft Defender for Office 365, Microsoft Defender for Servers, Microsoft Defender Vulnerability Management, Microsoft Defender XDR, Microsoft Priva, Microsoft Purview (DLP, Sensitivity Labelling, Insider Risk), Microsoft Purview Audit, Microsoft Purview Communication Compliance, Microsoft Purview Compliance Portal, Microsoft Purview eDiscovery, Microsoft Purview Information Barriers, Microsoft Purview Records Management, Microsoft Purview Retention Labels, Microsoft Secure Score, Microsoft Sentinel, Mimecast, MITRE ATT&CK, Network Security Groups (NSGs), NIST Alignment, NIST Frameworks, OWASP API Security Top 10, Palo Alto Cortex XDR, Qualys, Rate Limiting, Recall Risk Management, Retention Policies, Root Cause Analysis (RCA), Safe Attachments, Safe Links, Secret Management, Secure Service Edge (SSE), Security & Compliance Centre, Security Operations Centre (SOC) Experience, Sentinel Cost Optimisation, SentinelOne, SIEM Tools, Single Sign-On (SSO), SOAR Tools, SonicWall, Sophos, Sophos Intercept X, SSL, Third-Party Security Assessment Tooling, Threat Hunting, Threat Modelling, TLS, Trellix (McAfee Enterprise), Trend Micro Vision One, VPN Configuration, Vulnerability Management, WAF, Windows Hello for Business, WordPress Security Hardening, Zero Trust Architecture, Zero Trust Network Access (ZTNA)

Asset Discovery, Asset Lifecycle Management, Change Control, CMDB, Configuration Items (CI), Freshservice, Incident Management, IT Asset Management (ITAM), Jira Service Management, ManageEngine, Problem Management, Service Catalogue, Service Desk Escalation Point, Service Desk Management, Service Portal, Service Request Management, ServiceNow, SharePoint Service Desk Development & Integration, Support Macros, Support Triggers, Ticket Taxonomy, Workflow Automation Rules, Zendesk

.NET, Android Applications, API Integration, Application Lifecycle Management (ALM), Backend, Bash, Brave, C#, Code Review, CSS, Cursor, Docker, Docker Compose, FastAPI, FFmpeg, Firefox, Frontend, Frontend State Management, Git, GitHub, GitHub Actions, GitHub CLI, GitHub Desktop, GitLab, Google Chrome, GraphQL, HTML, iOS Applications, JavaScript, jq, Linux Applications, macOS Applications, Microsoft Edge, Microsoft Graph API, MongoDB, MVVM, n8n, Next.js, Node.js, NuGet, Perplexity Comet, PostgreSQL, PowerShell, Python, PyYAML, React, Recharts, Replit, requests, REST Api, REST API Development, RESTful APIs, Rust, Sharp, Software Testing, Supabase, SVGO, Tailwind, TanStack Query, Tauri, Terminal, Terraform, TypeScript, UI Automation, UI Design, UX Design, Vercel, Visual Studio, Visual Studio Code, Vite, Vitest, Webhooks, Win32 Interop, Windows Applications, Windows Forms, WinRT, WPF, xUnit, YAML

B2B E-Commerce, Caching Strategies, CapCut, Checkout Optimisation, Content Modelling, Conversion Rate Optimisation (CRO), Core Web Vitals, Cornerstone, E-Commerce Platforms, Headless CMS, Iconify, Inventory Management, LocalWP, Lucide Icons, Miva Merchant, Order Fulfilment Integrations, Payment Gateway Integration, Progressive Web Applications, Shopify, Shopify Plus, Slider Revolution, Stripe, Web Performance Optimisation, WordPress, Worldpay, XTheme

• Adoption, Training & Workshops

  Structured adoption, training and workshops that help organisations plan readiness, deliver change, and measure technology adoption outcomes effectively.

  View Services

  • Developer Workshops

    Hands-on workshops helping developers build modern applications using practical patterns, tooling and delivery practices they can apply immediately.

    View Services

    • Building RAG Apps Workshop

      Hands-on workshop teaching teams to design and build Retrieval-Augmented Generation applications with secure data grounding, evaluation methods, and deployment-ready architectures.

    • Junior Developer Foundations Workshop

      A practical workshop covering core engineering practices, Git, testing, APIs and deployment basics to give junior developers consistent foundations.

    • LLM Fundamentals Workshop (Developer Track)

      Developer-focused workshop covering LLM concepts, prompting basics, safety considerations and hands-on exercises to build practical understanding and confidence.

    • Power Platform for Developers Workshop

      Hands-on workshop for developers covering Power Platform extensibility, custom connectors, integration patterns, ALM and governance for maintainable solutions.

    • Secure API Development Workshop

      Practical developer workshop covering secure API design, authentication, authorisation, OWASP API risks, logging, rate limiting, and secrets management.

  • Workshops Catalogue

    Browse a catalogue of outcome driven workshops delivered virtually or in person, helping teams align, assess risks, and define delivery next steps.

    View Services

    • AI & Automation Workshops

      Structured AI and automation workshops to identify, validate, and prioritise use cases, producing a delivery-ready backlog with clear constraints.

    • Custom Team Training (Virtual / In-Person)

      Role-based training delivered virtually or in person builds practical skills aligned to your tools, policies, and day-to-day ways of working.

    • LLM Fundamentals Workshop

      Build a practical understanding of large language models, covering core concepts, responsible use, and design considerations for reliable organisational outcomes.

    • Migration Planning Workshops

      Structured workshops to define migration scope, risks, dependencies, and priorities, producing clear actions and a realistic plan documented.

    • Modern Work Workshops

      Facilitated workshops to improve Microsoft 365 collaboration, productivity, and adoption by aligning scenarios, behaviours, and priorities across teams.

    • Power Platform Workshops

      Hands-on Power Platform workshops covering Power Apps, Power Automate, and Dataverse, delivering agreed use cases, governance decisions, and a build backlog.

    • Security & Compliance Workshops

      Interactive workshops covering security and compliance fundamentals, regulatory requirements, risk assessment techniques, and practical controls for consistent organisational understanding.

    • Viva Workshops

      Interactive Microsoft Viva workshops building understanding of modules, use cases, and adoption considerations for employee experience, communications, learning, and insights.

  • Adoption Metrics & Feedback Framework

    Define, measure, and report technology adoption using structured metrics and feedback loops that link user behaviour to business outcomes.

  • Adoption Planning (Admins)

    Prepare administrators for new service rollouts with clear governance, defined responsibilities, operational plans, and tooling to support sustained adoption.

  • Adoption Planning (End Users)

    Plan end user adoption with structured communications, targeted training, champion networks, and measurement that supports confident use and sustained value.

  • Adoption Readiness Workshop

    Assess adoption readiness through a focused workshop that defines personas, communications, training, champions, and success metrics before rollout.

  • Comms & Change Campaign Planning

    Plan communications and change campaigns that align stakeholders, define audiences, structure messaging, and reduce confusion during technology and workplace change.

• AI, Automation & Applications

  Practical AI, automation and applications that help organisations move from ideas to safe, measurable implementations across real business processes.

  View Services

  • Automation & Integration

    Production-ready automation and integration services covering workflows, APIs, and governance to connect systems, reduce manual effort, and operate reliably at scale.

    View Services

    • Power Platform Delivery

      Governed Power Platform delivery covering Power Apps, Power Automate, and Dataverse with clear architecture, security, and operational control.

      View Services

      • Power Apps Delivery

        Power Apps delivery for Canvas and model driven applications, covering requirements, security, rollout and support models that teams can sustain.

      • Power Automate Engineering

        Engineer Microsoft Power Automate workflows with approvals, integrations, monitoring, and structured error handling for reliable, supportable business automation.

      • Power Pages Delivery

        Power Pages delivery for external portals, covering identity, Dataverse data models, security and deployment with governed operations at scale.

      • Power Platform Governance, CoE & ALM

        Establish Power Platform governance with CoE capability and ALM controls, providing visibility, guardrails, and controlled delivery for apps and automations.

    • API & System Integrations

      Design and implement API integrations connecting business systems with secure authentication, retries, logging, and supportable middleware patterns operations.

    • Azure Functions (Serverless) Delivery

      Build secure, scalable serverless solutions with Azure Functions for event-driven automation, APIs, integration workloads, and operational-ready deployments production.

    • Logic Apps Integration Services

      Design and operate Azure Logic Apps workflows with resilient integrations, connector management, error handling, monitoring, and runbooks for ongoing operations.

    • Microsoft Graph API Integrations

      Build secure Microsoft Graph integrations for Microsoft 365 automation, using app registrations, least privilege permissions, auditability, and documented operational controls.

    • n8n Workflow Automation

      Design and build n8n workflows with secure self-hosting, secrets management, governance, and production-ready automation across integrated systems platforms.

    • PowerShell Automation & Scripting

      PowerShell automation service delivering safe tenant operations, reporting and bulk changes across Microsoft 365, Azure and endpoints with auditable scripts.

  • Microsoft Copilot Services

    Structured Microsoft Copilot services covering readiness, governance, deployment, and adoption across Microsoft 365, Dynamics, Power Platform, and security workloads.

    View Services

    • Copilot External Pages (Power Pages)

      Enable customer and partner self service with Copilot powered Power Pages that deliver conversational access to trusted knowledge.

    • Copilot for Customer Service

      Embed Copilot into customer service workflows to provide contextual guidance, draft responses, and faster, more consistent support across channels.

    • Copilot for Developer Productivity

      Integrate Copilot into developer workflows to increase coding throughput, reduce repetitive tasks, and improve delivery consistency across teams.

    • Copilot for Dynamics 365

      Embed Copilot within Dynamics 365 to provide contextual summaries, predictive suggestions, and simplified data interaction across CRM and ERP workloads.

    • Copilot for Industry Solutions

      Apply Copilot to industry workflows with prompts, integrations and governance aligned to sector standards and regulatory expectations requirements.

    • Copilot for Power BI

      Enable Copilot in Power BI so users ask natural language questions, generate visuals and explore governed analytics confidently.

    • Copilot for Project & Planner

      AI-assisted planning in Microsoft Project and Planner reduces admin effort, improves schedule accuracy, and gives PMOs clearer delivery insight.

    • Copilot for Sales

      Embed Copilot into Outlook and Teams to surface CRM insights, automate updates and help sellers focus on closing deals.

    • Copilot for Security

      AI-driven analysis in Copilot for Security accelerates alert triage, supports investigations, and helps security teams focus on real threats.

    • Copilot for Viva

      Use Copilot in Viva to analyse engagement data, summarise feedback, and support better informed decisions across the organisation.

    • Copilot for Word, Excel & PowerPoint

      AI assistance in Word, Excel, and PowerPoint helps staff draft content, analyse data, and produce presentations faster consistently.

    • Copilot Prompt Library Build

      Build role based Copilot prompt libraries that deliver consistent, relevant outputs across teams, scenarios and regulated business contexts.

    • Copilot Roadmap Workshop

      Facilitated workshops define Copilot priorities, align stakeholders, assess readiness, and produce a clear adoption roadmap with governance outputs.

    • Copilot Studio Agent Build

      Design and build Copilot Studio agents that connect data, systems and workflows to automate tasks and improve operational efficiency.

    • Copilot Studio Plugin Development

      Custom Copilot Studio plugins connect Copilot to internal systems and APIs, enabling users to query data and trigger actions securely.

    • Governance & Compliance

      Define governance, security and compliance controls for Microsoft Copilot adoption, aligning policies, risk management and regulatory obligations requirements.

    • Licensing Support

      Clarify Microsoft Copilot licensing options, prerequisites, and costs, with structured guidance that aligns subscriptions, usage goals, and procurement decisions.

    • Readiness & Deployment

      Assess Microsoft 365 readiness, licensing and governance, then plan and deliver controlled Microsoft Copilot pilots and scaled deployment.

    • Recall Risk Management

      Assess and manage Windows Recall risks for Copilot plus PCs through impact assessment, policy guardrails, governance artefacts and training.

    • ROI & Adoption Planning

      Plan and evidence Copilot value through ROI modelling, adoption objectives, usage analysis, and executive-ready materials for informed investment decisions.

  • Prompt Engineering

    Governed prompt engineering services delivering consistent AI outputs through managed prompt libraries, evaluation frameworks, version control, and approval workflows.

    View Services

    • Prompt Evaluation & Testing

      Prompt evaluation and testing service defining acceptance criteria, golden datasets, regression checks and quality metrics to control AI outputs.

    • Prompt Governance & Approval

      Prompt governance and approval services providing lifecycle management, ownership, versioning, audit trails, and controlled change for production AI prompts.

    • Prompt Libraries & Templates

      Governed prompt libraries and templates delivering role based standards, versioning and handover so teams use AI consistently safely.

    • skills.md / Context Pack Deployment

      Create and deploy skills.md context packs that encode operating standards, constraints and playbooks for consistent AI outputs across tools.

  • Agentic AI & Orchestrated Workflows

    Design and deliver agentic AI workflows with multi-step orchestration, approvals, monitoring, and guardrails for controlled execution across business systems.

  • AI Safety, Governance & Risk

    Implement practical AI safety and governance with policies, approvals, logging, data boundaries, and controls that reduce operational and compliance risk.

  • AI Strategy & Roadmapping Workshop

    Define AI strategy and delivery roadmap through a focused workshop covering use cases, platforms, governance, risks, and measurable success metrics.

  • AI Use Case Discovery & Value Assessment

    Structured AI use case discovery to identify, score, and prioritise opportunities, producing a delivery-ready backlog with feasibility and value assessment.

  • Azure AI Foundry Enablement & Solutions

    Stand up Azure AI Foundry to deliver governed, production-ready AI solutions with secure deployment, model evaluation, and operational handover.

  • Hugging Face Model Deployment & Integrations

    Select and deploy Hugging Face models using managed endpoints or self hosting, with secure integration into applications, pipelines and agent workflows.

  • Intelligent Document Processing (Syntex + AI)

    Automate document classification and metadata extraction using SharePoint Premium Syntex and AI, driving approvals, retention and reporting across Microsoft 365.

  • Local & Private LLM Infrastructure

    Design and run local or private LLM infrastructure with controlled access, network isolation, predictable costs, and integration-ready platforms.

  • MCP Server Builds & Tool Integrations

    Build secure MCP servers and tool integrations that expose data and actions to AI agents with governed access and deployment.

  • OpenAI Agents (AgentKit) & Agents SDK Builds

    Build production-grade OpenAI agent workflows using AgentKit and the Agents SDK, with tool integration, tracing, evaluation, and controlled operations.

  • RAG / Chat with Your Data

    Build governed RAG chat with your data solutions using secure retrieval, permissions-aware context, and measurable answer quality controls.

  • SharePoint Premium (Syntex) Delivery

    Implement SharePoint Premium document processing to classify, extract and govern business documents using Syntex models and automated workflows.

  • UI/UX for AI Experiences

    Design trustworthy AI user experiences with clear chat flows, safe interactions, and human review points that support adoption and operational control.

• Business Applications

  Business applications designed for real processes, users, and governance, supporting planning, delivery, optimisation, and adoption across operational teams.

  View Services

  • Dynamics 365

    Dynamics 365 delivery services covering planning, configuration, integration and adoption to support CRM and ERP processes across organisations.

    View Services

    • Dataverse & Solution Architecture

      Architecture-led Dataverse design establishes secure data models, clean solutions, and ALM foundations that keep Power Platform and Dynamics 365 scalable.

    • Dynamics 365 Customer Service Delivery

      Implement Dynamics 365 Customer Service to standardise case management, improve resolution times, and give managers clear visibility into service performance.

    • Dynamics 365 Integrations

      Design and build Dynamics 365 integrations that deliver reliable data flows, clear error handling, and supportable operations across connected systems.

    • Dynamics 365 Sales Enablement

      Configure Dynamics 365 Sales processes, data model, security and reporting so teams manage pipelines consistently and reduce sales administration.

• Cloud Infrastructure

  Design, modernise and operate Azure and Microsoft 365 infrastructure with clear governance, cost control, security baselines and day to day operational readiness.

  View Services

  • Azure Virtual Desktop (AVD)

    Design, deploy, and optimise Azure Virtual Desktop for reliable Windows access with controlled costs, strong performance, and supportable operating models.

    View Services

    • AVD Deployment & Optimisation

      Design, deploy, and optimise Azure Virtual Desktop to deliver reliable Windows sessions with predictable performance, controlled costs, and secure access.

    • FSLogix Design & Optimisation

      Design and optimise FSLogix profiles for Azure Virtual Desktop, improving logon performance, storage resilience, and operational supportability outcomes.

  • Azure Cost Optimisation Assessment

    FinOps-aligned Azure cost assessment identifies waste, rightsizing opportunities, reservations, and guardrails so teams regain control of cloud spend.

  • Azure Landing Zones (CAF-aligned)

    Build a secure, scalable Azure foundation using CAF-aligned landing zones with clear governance, identity, networking, and management baselines.

  • Azure Network Architecture (Hub/Spoke, DNS, Private Link)

    Azure network architecture services covering hub and spoke design, DNS, routing and Private Link to support secure, scalable connectivity.

  • Backup Strategy & Implementation

    Design and implement Azure-native backup strategies aligned to recovery objectives, with clear retention, testing, monitoring, and operational runbooks.

  • Cloud Security (Firewall, WAF, FortiGate, Azure Policy)

    Design and implement Azure firewall, WAF and policy controls that reduce attack surface, govern traffic flows, and improve security monitoring.

  • Disaster Recovery (Azure Site Recovery)

    Design disaster recovery using Azure Site Recovery with defined RTO and RPO targets, tested failover, and operational runbooks.

  • Infrastructure as Code (Bicep/Terraform)

    Deliver Azure infrastructure using Infrastructure as Code with Bicep or Terraform, reducing drift, improving consistency, and enabling repeatable deployments.

  • Microsoft 365 Tenant Build & Baseline

    Stand up a Microsoft 365 tenant with secure identity foundations, baseline configuration, and documented governance that supports predictable administration.

  • Windows 365 Cloud PC Delivery

    Windows 365 Cloud PC delivery covering provisioning standards, identity alignment, device policies, and user rollout for consistent, supportable cloud desktops.

• Data, Analytics & Engineering

  Design, build, and operate Microsoft data platforms that deliver trusted pipelines, scalable analytics, and decision-ready reporting for engineering and data teams.

  View Services

  • Business Intelligence & Dashboards

    Decision-ready business intelligence and dashboards built on trusted data models, governance, and adoption practices that support consistent reporting across teams.

    View Services

    • Power BI Dashboard Design & Integration

      Power BI dashboard design and integration delivering trusted executive and operational reporting through strong data modelling, security and reliable refresh.

  • Databases & Persistence

    Engineering and operating relational and NoSQL databases with predictable performance, security, and resilience across cloud and hybrid workloads.

    View Services

    • Cosmos DB & NoSQL Architecture

      Design Azure Cosmos DB and NoSQL architectures with correct partitioning, consistency, and throughput decisions to deliver predictable performance and cost.

    • PostgreSQL Engineering & Optimisation

      PostgreSQL engineering services covering schema and index design, JSONB usage, query optimisation, security, and operational reliability for production workloads.

    • SQL Server & Azure SQL Engineering

      Design and optimise SQL Server and Azure SQL platforms, improving performance, security, resilience and operational support for critical workloads.

  • Databricks

    Databricks lakehouse engineering covering Delta Lake design, pipeline delivery, performance tuning, cost control and governance for scalable analytics platforms.

    View Services

    • Delta Lake Architecture & Optimisation

      Design and optimise Delta Lake table architectures with reliable ingestion, efficient partitioning, and governance patterns that support scalable analytics.

  • Microsoft Fabric

    Microsoft Fabric services covering ingestion, transformation, lakehouse and warehouse design, real time analytics, BI, governance, and cost control.

    View Services

    • Fabric Data Factory (ETL/ELT) Pipelines

      Design and build Microsoft Fabric Data Factory pipelines with repeatable patterns, reliable scheduling, monitoring, and error handling across data sources.

    • Fabric Data Warehouse Implementation

      Design and implement Microsoft Fabric data warehouses with clear models, controlled access, and predictable performance for trusted enterprise reporting.

    • Fabric Governance, Security & Cost Control

      Establish Microsoft Fabric governance with workspace strategy, role based access, auditing, environment separation, and cost controls for predictable operation.

    • Fabric Lakehouse Design & Build

      Design and build a governed Fabric lakehouse with structured OneLake storage, medallion layers, engineering standards, and controls for reliable analytics.

    • Fabric Real-Time Intelligence & KQL

      Design and deliver Microsoft Fabric real-time analytics using event streams, KQL querying, operational dashboards, alerting, and action-driven insights.

  • Azure Data Factory (ADF) Enablement

    Stand up and standardise Azure Data Factory for reliable data integration with secure runtimes, scheduled pipelines, and operational monitoring.

  • Data Strategy & Architecture

    Define a clear data strategy and target architecture that aligns platforms, governance, security and cost with measurable business outcomes.

  • ETL/ELT Pipeline Design & Delivery

    Design and deliver reliable ETL and ELT pipelines with batch and event-driven ingestion, monitoring, and cost-aware performance tuning.

• Digital Marketing & Design

  Digital marketing and design services focused on clear messaging, consistent assets and measurable performance across channels and campaigns.

  View Services

  • Analytics & Tagging (GA4/GTM)

    Reliable GA4 and GTM analytics implementation covering tracking plans, events, conversions, and dashboards for trustworthy marketing and product measurement.

  • Branding & Visual Identity

    Create a consistent visual identity covering logo usage, typography, colour, and reusable templates that improve credibility across web and marketing channels.

  • Discord Server Setup & Customisation

    Set up and customise Discord servers with structured channels, roles, permissions, moderation, branding, and onboarding for engaged communities.

  • Landing Pages & Funnels

    Design and build conversion-focused landing pages with clear offers, structured sections and measurement-ready setup to improve lead generation.

  • Paid Ads & Campaign Enablement

    Paid advertising setup and campaign support across search and social, with clear activation plans, landing pages, and measurable conversions.

  • SEO & Content Strategy

    SEO and content strategy covering technical SEO, on-page optimisation and content planning to improve organic visibility and measurable search performance.

  • Website UI/UX Design

    Website UI and UX design delivering clear user journeys, wireframes, accessible components, and conversion focused layouts aligned to brand and delivery constraints.

• Documentation & Technical Writing

  Clear technical documentation services covering architecture, runbooks and evidence so delivery, operations and assurance teams work from trusted records.

  View Services

  • Architecture Documentation (HLD/LLD)

    Produce clear HLD and LLD documentation that records architecture decisions, diagrams, security considerations, and operating assumptions for aligned delivery.

  • Compliance Evidence Packs

    Compile audit ready compliance evidence packs capturing configuration proof and operational records for Microsoft 365 and Azure environments.

  • Documentation Packs & Runbooks

    Create professional documentation packs and runbooks that make deployments, migrations and daily operations supportable, auditable and consistent teams.

  • Knowledge Base & SOP Build

    Design and build a governed knowledge base and SOP library with standardised articles, clear ownership, and publishing workflows teams actually use.

• Endpoint & Device Management

  Modern endpoint and device management services covering Intune, provisioning, security and updates so organisations manage devices consistently at scale.

  View Services

  • Microsoft Intune Suite

    Hub for delivering Microsoft Intune Suite capabilities with licence-aware design, controlled rollout and operational readiness across endpoint environments.

    View Services

    • Intune Add-ons & Trials Management

      Assess, trial, and operationalise Microsoft Intune add-ons with clear pilots, licensing alignment, and governance mapped to real endpoint scenarios.

    • Intune Advanced Analytics

      Use Intune Advanced Analytics to surface endpoint experience issues, prioritise remediation actions, and improve device reliability and user productivity.

    • Intune Endpoint Privilege Management (EPM)

      Implement Intune Endpoint Privilege Management to reduce standing local admin rights using controlled elevation, auditing, pilot rollout, and governance.

    • Intune Enterprise Application Management

      Enable Intune Enterprise Application Management to standardise Windows app packaging, assignment, update rings, and lifecycle governance at scale.

    • Intune Plan 2 Advanced Capabilities

      Enable and operationalise Intune Plan 2 advanced capabilities with licensing validation, controlled rollout, and governance that delivers measurable endpoint outcomes.

    • Intune Remote Help Deployment

      Deploy Microsoft Intune Remote Help with role-based access, conditional access controls, compliance checks, and auditable support sessions processes.

    • Microsoft Cloud PKI (Intune)

      Design and deploy Microsoft Cloud PKI with Intune for certificate issuance supporting Wi-Fi, VPN and device authentication scenarios.

  • Android Enterprise / Managed Google Play Integration

    Configure Android Enterprise and Managed Google Play with Microsoft Intune to enable consistent enrolment, app deployment, and policy enforcement at scale.

  • Apple Business Manager Integration (Intune)

    Integrate Apple Business Manager with Microsoft Intune to enable automated enrolment, consistent provisioning, and scalable device governance organisation-wide.

  • BYOD vs Corporate Device Strategy

    Define a clear BYOD and corporate device strategy covering ownership models, app protection, Conditional Access impacts, and support boundaries.

  • Endpoint Role Segmentation

    Define endpoint roles and apply policy tiers so apps, security controls and updates deploy predictably across Intune-managed estates.

  • Endpoint Security Hardening (ASR, BitLocker)

    Implement Windows endpoint security hardening using ASR rules and BitLocker through Intune to reduce attack surface without disrupting users.

  • Intune Suite Rollout

    Programme led Intune Suite rollout validating licensing, prioritising capabilities, and establishing governance so advanced endpoint features are adopted and operated.

  • Microsoft Intune Deployment & Optimisation

    Design, deploy and optimise Microsoft Intune for consistent enrolment, policy enforcement, application management and compliance across modern device platforms.

  • Windows Autopilot & Device Lifecycle

    Standardise Windows provisioning and refresh using Autopilot with consistent join strategies, app baselines, and lifecycle processes that reduce effort.

  • Windows Update Management (Autopatch/WUfB/Intune)

    Design and run Windows update management using Autopatch, Windows Update for Business, and Intune with rings, reporting, and rollback control.

• Identity & Access

  Identity and access services covering Entra ID architecture, Conditional Access, privileged roles and SSO to reduce risk without harming usability.

  View Services

  • Microsoft Entra

    Design and deploy Microsoft Entra Internet Access and Private Access for identity-based, policy-driven connectivity across hybrid users and applications.

    View Services

    • Entra Internet Access (SSE) Delivery

      Deploy Microsoft Entra Internet Access to enforce identity-aware web protection, traffic steering, and visibility for users and branch locations.

    • Entra Private Access (ZTNA) Delivery

      Deliver Microsoft Entra Private Access to replace VPNs with identity-centric ZTNA, per app access policies, and integrated Conditional Access controls.

  • Conditional Access Design & Rollout

    Design and roll out Conditional Access policies with testing, pilot groups, break glass controls, and reporting that reduces risk without disrupting users.

  • Directory Consolidation & Separation (M&A)

    Plan and execute directory consolidation or separation across Active Directory and Entra ID with controlled cutover and minimal disruption.

  • Hybrid Identity (Entra Connect / Cloud Sync)

    Design and implement hybrid identity using Entra Connect or Cloud Sync, delivering reliable directory synchronisation and modern authentication across on-premises and cloud.

  • Identity Governance (Access Reviews & Entitlements)

    Implement identity governance with access reviews, entitlement management and lifecycle automation to control access duration, justification and audit evidence.

  • Microsoft Entra ID Architecture & Health Check

    Assess Microsoft Entra ID architecture and tenant health to identify risk areas, configuration drift and prioritised identity improvements.

  • Passwordless & Strong Authentication

    Deploy passwordless and strong authentication using Microsoft Entra ID, reducing credential risk while improving sign-in experience for users.

  • Privileged Identity Management (PIM) & Admin Hardening

    Implement Privileged Identity Management and admin hardening to remove standing access, enforce just-in-time elevation, and govern privileged roles.

  • SSO & Enterprise App Integrations

    SSO and enterprise application integrations using Microsoft Entra ID, standardising access, authentication, and user lifecycle management across SaaS platforms.

• Licensing & Cloud Foundations

  Licensing and cloud foundation services that clarify Microsoft plans, guide tenant setup and convert licences into usable capabilities.

  View Services

  • E3 to E5 Enablement Programme

    Structured E3 to E5 enablement programme delivering defined security and compliance workstreams so organisations realise value without unmanaged complexity.

    View Services

    • Defender XDR Enablement Workstream

      Enable Defender XDR capabilities unlocked through E3 to E5 upgrades with scoped implementation, validation, and clear ownership across security teams.

    • Identity & Access Enablement Workstream

      Configure Entra ID conditional access, privileged identity management, and governance features unlocked by E3 to E5 upgrades licensing.

    • Purview Compliance Enablement Workstream

      Enable Microsoft Purview compliance capabilities across sensitivity labels, DLP, retention, eDiscovery, and auditing as part of structured E3 to E5 enablement.

    • SOC & Sentinel Enablement Workstream

      SOC and Sentinel enablement workstream integrating security logs, detections, and response workflows to support effective threat monitoring and incident handling.

  • Enablement Paths (Catalogue)

    Browse defined enablement paths that map Microsoft licensing upgrades and add-ons to scoped implementation, adoption activities, and operational handover.

    View Services

    • Business Basic to Business Standard Enablement

      Enable Microsoft 365 Business Standard from Business Basic with structured configuration, governance alignment, desktop app rollout, and documented operational handover.

    • Business Premium + Defender for Business Servers Add-on Enablement

      Enable server protection for Windows and Linux using Defender for Business Servers with structured onboarding, policies, alerting, and operational readiness.

    • Business Premium + Microsoft 365 E5 Security Add-on Enablement

      Enable Microsoft 365 E5 Security Add-on for Business Premium with structured design, configuration, detection tuning, and operational readiness.

    • Business Premium + Microsoft Purview Suite Add-on Enablement

      Enable Microsoft Purview Suite add-on for Business Premium with phased configuration of DLP, insider risk, audit, and eDiscovery.

    • Defender Vulnerability Management Add-on Enablement

      Enable Microsoft Defender Vulnerability Management add-on with defined scope, remediation workflows, ownership and reporting so exposure insights drive prioritised action.

    • Entra ID Governance Enablement

      Enable Microsoft Entra ID Governance with access reviews, entitlement management, and privileged access workflows, backed by adoption and operational handover.

    • Frontline F1/F3 + F5 Security/Compliance Add-ons Enablement

      Enable Frontline F5 Security and Compliance add-ons to extend protection and governance for Microsoft 365 F1 and F3 users.

    • Microsoft 365 (Any) + Intune Suite Enablement

      Plan and operationalise Microsoft Intune Suite on existing Microsoft 365 licensing, covering add-ons, roles, reporting, and endpoint operations.

    • Microsoft 365 (Any) + Teams Phone Enablement

      Teams Phone enablement aligning Microsoft 365 licensing, number strategy, call routing, policies, and rollout planning for reliable cloud telephony.

    • Microsoft 365 Copilot - Licensing Readiness & Prerequisites

      Validate Microsoft 365 Copilot licensing prerequisites, tenant readiness and compliance requirements so licences can be assigned confidently to intended users.

    • Microsoft 365 E3 + Microsoft 365 E5 Security Add-on Enablement

      Enable Microsoft 365 E3 with the E5 Security Add-on through phased configuration, validation, and handover that embeds security controls into operations.

    • Microsoft 365 E3 + Microsoft Entra Suite Enablement

      Enable Microsoft 365 E3 with Entra Suite capabilities to uplift Zero Trust access, governance and secure network connectivity.

    • Microsoft 365 E3 + Microsoft Purview Suite Enablement

      Enable Microsoft Purview Suite with Microsoft 365 E3 through scoped discovery, configuration, validation, and handover that embeds compliance controls into operations.

    • Microsoft 365 E3 to Microsoft 365 E5 Enablement Programme

      Plan and deliver a Microsoft 365 E3 to E5 upgrade, mapping advanced security, compliance and analytics into an enablement backlog.

    • Microsoft Entra Suite - Internet Access Enablement

      Enable Microsoft Entra Internet Access with identity-aware web policies, traffic steering, monitoring, and operational handover aligned to Zero Trust.

    • Microsoft Entra Suite - Private Access Enablement

      Enable Microsoft Entra Private Access to provide identity based access to private applications through policy driven ZTNA patterns.

    • Microsoft Fabric Enablement (Capacity + Per-user Model)

      Enable Microsoft Fabric using capacity and per-user licensing, aligning readiness, governance and operating model for analytics workloads enterprise.

    • Microsoft Purview E5 eDiscovery & Audit Add-on Enablement

      Enable Microsoft Purview eDiscovery Premium and Audit Premium add-ons with configured policies, case processes, roles and operational runbooks.

    • Microsoft Purview E5 Information Protection & Governance Add-on Enablement

      Enable Purview E5 add-on capabilities for advanced information protection, auto-labelling, records management, and governance controls beyond standard E3 features.

    • Microsoft Purview E5 Insider Risk Add-on Enablement

      Enable Microsoft Purview Insider Risk Management add-on with policy design, privacy controls, reviewer workflows and reporting for compliant operations.

    • Office 365 E1 to E3 Enablement

      Enable Office 365 E3 from E1 with structured discovery, capability mapping, governance uplift, and configuration changes that establish an enterprise productivity baseline.

    • Power BI Pro to Premium Per User Enablement

      Enable Power BI Premium Per User from Pro with advanced analytics features, governance controls, and deployment pipelines configured for adoption.

    • SharePoint Premium (Syntex) Add-on Enablement

      Enable SharePoint Premium Syntex content processing with clear licensing, model design, governance and rollout guidance for targeted business scenarios.

    • Teams Premium Enablement

      Teams Premium enablement configuring advanced meeting protection, policies, governance, and rollout planning to help organisations adopt enhanced collaboration capabilities.

  • Business Basic Setup

    Setup Microsoft 365 Business Basic with domains, users, email, collaboration, storage, and security defaults, documented for confident day one operation.

  • Business Premium Setup

    Stand up Microsoft 365 Business Premium with identity, security, device management, and core workloads configured for predictable operations from day one.

  • Business Standard Setup

    Stand up Microsoft 365 Business Standard with core workloads, desktop apps rollout, and starter governance for Teams and SharePoint.

  • Business Standard to Business Premium Enablement

    Upgrade from Business Standard to Business Premium with planned enablement of identity, endpoint, device management, email security, and baseline controls.

  • Enterprise (E1/E3/E5) Setup

    Establish a new Microsoft 365 enterprise tenant aligned to E1, E3 or E5 with clear governance and security baselines.

  • Frontline (F1/F3) Setup

    Configure Microsoft 365 for frontline workers using F1 and F3 licences, covering shared devices, policies, app access, and security baseline.

  • License-to-Capability Mapping (M365 Maps)

    Map Microsoft licence features to practical capabilities and delivery services, turning purchased SKUs into a clear enablement backlog.

  • Microsoft 365 E5 Compliance Add-on Enablement

    Enable Microsoft 365 E5 Compliance add-on capabilities so Purview-led information protection, DLP and insider risk become operational and governed.

  • Microsoft 365 E5 Security Add-on Enablement

    Enable Microsoft 365 E5 Security add-on controls with scoped implementation, validation, and clear operational ownership across identity, endpoint, and email security.

  • Microsoft 365 Licensing Strategy & Optimisation

    Rationalise Microsoft 365 licences by reviewing usage, reducing waste and aligning entitlements to business needs and future roadmap.

  • New Business Cloud Setup (Any Microsoft 365 Plan)

    Set up a new Microsoft 365 tenant with secure identity, email, collaboration, and device foundations aligned to your chosen plan.

  • New Business Cloud Setup (Google Workspace)

    Professional setup of Google Workspace covering tenant creation, domains, email, security baseline and administrative governance for new organisations.

  • SMB Plan Setup (Business Basic/Standard/Premium)

    SMB Microsoft 365 plan setup covering licensing verification, core service configuration, security defaults, and documented foundations for day one operations.

• Managed Services & Support

  Senior managed support for Microsoft cloud platforms, providing escalation, incident response, health checks and optimisation without removing control from internal teams.

  View Services

  • 2nd-4th Line Support (On-Demand or Retainer)

    Senior escalation support for complex Microsoft cloud incidents, providing rapid diagnosis, safe remediation, and clear handover through on-demand or retainer models.

  • Monthly Health Checks & Optimisation

    Monthly health checks reviewing configuration, performance and security indicators, providing prioritised reporting, tuning actions and roadmap updates for reliable operations.

  • P1 Incident Management & Security Escalations

    On-call P1 incident management providing rapid triage, coordinated escalation, evidence capture, and clear communications until critical services are restored.

  • Patch & Update Operations (Autopatch/WUfB)

    Managed Windows patch and update operations using Autopatch and Windows Update for Business, with rings, reporting and exception handling.

  • VIP Support & Escalation

    Provide high touch VIP support for executives and critical users with priority routing, rapid resolution and discreet escalation.

• Migrations & Transitions

  Planned migration services covering cloud, collaboration and security platforms, prioritising continuity, coexistence and controlled cutover for business critical workloads.

  View Services

  • Infrastructure Transitions

    Infrastructure transition services covering hypervisor migrations, server upgrades and cloud landings, delivered with assessment, planning and controlled execution.

    View Services

    • VMware / Hyper-V to Azure Transitions

      Assess and migrate VMware or Hyper-V workloads to Azure with structured planning, controlled execution, and validated outcomes delivery.

    • Windows Server Upgrade Services (2012/2016 to 2022/2025)

      Windows Server upgrade services planning, remediating, and upgrading legacy 2012 and 2016 environments to supported 2022 or 2025 releases.

  • Microsoft 365 Workload Migrations

    Planned Microsoft 365 workload migrations covering Exchange, SharePoint, OneDrive, Teams, and Intune, with clear coexistence, cutover, and risk control.

    View Services

    • Group Policy to Intune Migration

      Migrate on premises Group Policy to Microsoft Intune through structured assessment, policy mapping, pilot rollout and validation reporting.

    • Microsoft Exchange Hybrid Migration

      Plan and execute Exchange hybrid migrations with staged mailbox moves, coexistence, and validated mail flow for controlled transition to Microsoft 365.

    • Microsoft Exchange Online Migration

      Plan and deliver Microsoft Exchange Online migrations to move mailboxes, calendars and contacts to Microsoft 365 with continuity.

    • Microsoft Intune MDM Migration

      Migrate from legacy mobile device management to Microsoft Intune with staged enrolment, policy validation, and minimal disruption safely.

    • Microsoft OneDrive Migration

      Plan and execute OneDrive data migrations between Microsoft 365 tenants, preserving files, permissions and continuity with structured verification.

    • Microsoft SharePoint Online Migration

      Planned SharePoint Online migrations moving sites and content between environments with phased delivery, permission mapping, and minimal user disruption.

    • Microsoft Teams Migration

      Plan and execute Microsoft Teams migrations preserving teams, channels, files, meetings, and collaboration structure across tenants with minimal disruption.

    • Multi-Geo Enablement (Migrations)

      Plan and execute Microsoft 365 Multi-Geo migrations, aligning data residency requirements with tenant readiness and collaboration continuity across regions.

  • Security Platform Migrations

    Controlled migrations for EDR and SIEM platforms with parity planning, coexistence and cutover to maintain detection and response continuity.

    View Services

    • EDR Platform Migrations

      Plan and execute EDR platform migrations with controlled pilots and cutover so endpoint protection remains continuous throughout transition.

    • Legacy SIEM to Microsoft Sentinel Migration

      Migrate legacy SIEM detections, workflows and data into Microsoft Sentinel with phased cutover that maintains monitoring continuity for security operations teams.

  • Azure Migration

    Assess, plan, and execute Azure migrations with clear readiness analysis, controlled cutover, and post-migration optimisation for predictable outcomes.

  • Business Mergers & Acquisitions

    IT assessment and migration support for mergers and acquisitions, covering tenant alignment, identity moves, workload transitions, and controlled cutover planning.

  • Directory Consolidation & Separation (Active Directory/Entra)

    Plan and deliver Active Directory and Entra ID consolidation or separation during mergers and divestitures with controlled cutover and validation.

  • Domain Consolidation & Rebranding

    Plan and execute domain consolidation and rebranding with identity, DNS, communications, and controlled cutover to minimise user impact.

  • Dynamics Data Migration & Cleanup

    Managed Dynamics and Dataverse data migration with mapping, transformation, validation, and controlled cutover to support reliable business application transitions.

  • IT Due Diligence & Discovery

    IT due diligence and discovery for mergers and acquisitions, identifying risks, dependencies, and integration considerations that influence transaction outcomes.

  • Tenant-to-Tenant Migrations

    Plan and execute tenant to tenant migrations across Microsoft 365 workloads, preserving data, identities and access during organisational change.

• Modern Work & Collaboration

  Modern work and collaboration services for Microsoft 365, supporting communication, information access and governance across teams, roles and locations.

  View Services

  • Microsoft Teams

    Implement Microsoft Teams Premium with structured governance, advanced meeting controls and security aligned to compliance and operational requirements.

    View Services

    • Teams Premium Delivery

      Configure and roll out Teams Premium features covering advanced meetings, webinars, governance policies and adoption to deliver measurable value.

  • Microsoft Viva Suite

    Microsoft Viva services supporting engagement, learning and insights through governed, adoptable experiences across Teams for digital workplace teams.

    View Services

    • Viva Connections

      Viva Connections setup bringing your SharePoint intranet into Microsoft Teams with branded navigation, dashboards, and feeds designed for employee adoption.

    • Viva Engage

      Roll out Viva Engage communities and leadership communications with clear governance, moderation standards and adoption planning for sustainable engagement.

    • Viva Goals (Retiring)

      Viva Goals retirement planning supporting impact assessment, data export, alternative evaluation, and transition preparation ahead of the 31 December 2025 retirement.

    • Viva Insights

      Enable Viva Insights with clear privacy controls, outcome-led reporting, and adoption guidance that turns wellbeing and productivity data into action.

    • Viva Learning

      Viva Learning setup integrating content sources into Microsoft Teams with curation, governance, and adoption planning to support consistent employee learning.

    • Viva Topics (Retired)

      Plan for Viva Topics retirement with guided content preservation and practical knowledge management patterns across SharePoint and Microsoft 365.

  • Microsoft Teams Governance & Optimisation

    Microsoft Teams governance defining policies, lifecycle management, naming, templates, reporting, and security alignment to control sprawl and support consistent collaboration.

  • Microsoft Teams Phone System Delivery

    Design and deliver Microsoft Teams Phone with PSTN connectivity, number strategy, call flows, devices and governance for reliable calling.

  • Microsoft Teams Rooms Enablement

    Enable Microsoft Teams Rooms with standardised room designs, certified hardware, secure configuration and an operating model that supports reliable meetings.

  • Multi-Geo (OneDrive/SharePoint/Teams)

    Design and implement Microsoft 365 Multi-Geo so OneDrive, SharePoint, and Teams data meets regional residency requirements with controlled rollout.

  • SharePoint Governance & Information Architecture

    SharePoint governance and information architecture defining permissions, site lifecycle, taxonomy, templates, and reporting to reduce sprawl and improve findability.

  • SharePoint Intranet Design & Build

    Design and build SharePoint intranets with clear information architecture, navigation, governance and launch planning that employees actually use.

• Partner Enablement & Bid Support

  Partner enablement and bid support services helping Microsoft partners strengthen governance, improve bid quality, and scale delivery with confidence.

  View Services

  • Bid Writing, Tender Responses & Proposals

    Structured bid and tender support aligning responses to evaluation criteria, strengthening compliance, evidence, and pricing narratives for technology services.

  • GDAP & Lighthouse Setup

    Implement GDAP and Microsoft 365 Lighthouse to provide least privilege delegated access and standardised multi tenant operations securely.

  • Service Packaging & Offer Design

    Define clear service packages with scoped deliverables, pricing tiers and value statements that support confident sales conversations and consistent delivery.

  • White-Label Delivery (Partner Subcontract)

    Deliver services under your brand through governed white label delivery, maintaining quality, client control, and consistent communication standards.

• Project & Programme Delivery

  Structured project and programme delivery services providing governance, risk control and dependable execution for complex Microsoft initiatives programmes.

  View Services

  • Delivery Assurance & Technical Governance

    Independent delivery assurance provides architecture reviews, quality gates, and readiness checks that reduce rework, risk, and late stage surprises.

  • PMO Setup & Governance

    Pragmatic PMO setup establishing governance cadence, reporting, RAID and change control to keep complex Microsoft programmes predictable delivery.

  • Programme Delivery & Multi-Workstream Management

    Programme delivery service coordinating multiple Microsoft workstreams through governance, dependency management, reporting and assurance for predictable outcomes programmes.

  • Project Management (End-to-End)

    Project management for Microsoft programmes, delivering governance, planning, risk control, stakeholder alignment, and predictable execution through handover delivery.

• Security & Compliance

  Security and compliance services for Microsoft environments covering identity, endpoints, data and cloud workloads with practical controls and governance.

  View Services

  • Compliance Framework Assessments

    Assess security and privacy frameworks with evidence based findings, clear gap analysis, risk ratings, and practical remediation priorities.

    View Services

    • ISO 27001 Readiness Assessment

      Assess ISO 27001 readiness. We identify gaps, map controls, and provide a prioritised remediation plan for certification success.

    • SOC 2 Readiness Assessment

      Confidently navigate SOC 2 compliance. Expert assessment evaluates controls, identifies gaps, defining a clear remediation roadmap for successful audit readiness.

    • UK GDPR Compliance Assessment

      Assess UK GDPR compliance, identify risks, and get practical remediation priorities for effective data protection across your organisation.

  • EDR/XDR Platform Migrations

    Run controlled EDR and XDR platform migrations with parity mapping, phased rollout, coexistence, validation, and clean decommission without protection gaps.

    View Services

    • Cross-Vendor EDR Migration (Vendor to Vendor)

      Cross vendor EDR migrations maintaining endpoint protection through coexistence, policy mapping, staged rollout, and controlled cutover between platforms.

    • Defender Consolidation Program

      Consolidate endpoint, identity, email and application security into Microsoft Defender XDR with a phased programme aligned to SOC operations.

    • Vendor to Microsoft Defender Migration

      Migrate from third party EDR platforms to Microsoft Defender with phased rollout, parallel validation and controlled cutover approach.

  • Microsoft Defender XDR

    Services for deploying and operationalising Microsoft Defender XDR across endpoint, identity, email, cloud and application protection workloads environments.

    View Services

    • Defender for Business (SMB)

      Deploy Microsoft Defender for Business for small organisations with structured onboarding, clear alerting, and practical security operations that fit limited IT capacity.

    • Defender for Business Servers (SMB)

      Onboard Windows and Linux servers into Defender for Business with baseline policies, clear alerts, and workflows small IT teams can run.

    • Defender for Cloud (CSPM/CWPP)

      Baseline cloud security posture and protect workloads using Microsoft Defender for Cloud, covering CSPM governance, recommendations and targeted workload protection.

    • Defender for Cloud Apps (CASB)

      Discover SaaS usage, govern shadow IT, and apply session controls using Defender for Cloud Apps aligned to your security operations.

    • Defender for Endpoint (EDR)

      Deploy and operationalise Defender for Endpoint with phased onboarding, tuned policies, and clear triage workflows across managed device estates.

    • Defender for Identity (MDI)

      Deploy Microsoft Defender for Identity to detect identity attacks through sensor rollout, validated coverage, and operational alerting in hybrid environments.

    • Defender for Office 365 (Email Security)

      Deploy Defender for Office 365 with tuned anti-phish policies, safe links, and sustainable investigation workflows for email security.

    • Defender for Servers

      Onboard and configure Microsoft Defender for Servers to protect Azure, hybrid and supported multicloud server workloads with clear operational visibility.

    • Defender Vulnerability Management

      Continuous vulnerability discovery and risk-based prioritisation with Defender Vulnerability Management, supported by remediation workflows and reporting that drive accountability.

  • Microsoft Purview

    Microsoft Purview services covering data classification, protection, retention, investigations, and compliance workflows across Microsoft 365 with defensible governance.

    View Services

    • Audit & Audit Retention

      Search and retain Microsoft Purview unified audit logs to support forensic investigations, internal reviews, and compliance obligations across Microsoft 365.

    • Audit (Standard & Premium)

      Enable Microsoft Purview Audit Standard and Premium to capture, retain, and investigate user and administrator activity across Microsoft 365 services.

    • Communication Compliance

      Detect and govern risky communications across email and collaboration channels with policy driven reviews, escalation workflows, and privacy aware operational controls.

    • Compliance Manager Assessments

      Configure Microsoft Purview Compliance Manager assessments with clear ownership, prioritised improvement actions, managed evidence, and reporting that supports audits.

    • Data Lifecycle & Records Management

      Implement Microsoft Purview data lifecycle and records management to retain, dispose, and govern content consistently across Microsoft 365.

    • Data Lifecycle Management (Retention)

      Implement Microsoft Purview retention policies and labels to control content lifecycles, meet regulatory obligations, and maintain defensible information governance.

    • Data Loss Prevention (DLP)

      Policy-driven Microsoft Purview DLP detects and controls sensitive data across Microsoft 365 and endpoints, balancing protection with user productivity.

    • eDiscovery (Premium)

      Configure Microsoft Purview eDiscovery Premium with defensible case setup, legal holds, collections, and review workflows for investigations and litigation support.

    • eDiscovery (Standard & Premium)

      Configure Microsoft Purview eDiscovery so legal hold, collections, review and export workflows support investigations and regulatory requests effectively.

    • Information Barriers

      Design and deploy Microsoft Purview Information Barriers to restrict regulated collaboration, prevent conflicts of interest, and protect sensitive internal information.

    • Information Protection & Sensitivity Labels

      Design and deploy Microsoft Purview sensitivity labels to classify data, apply protection controls, and support safer collaboration across Microsoft 365.

    • Insider Risk Management

      Implement Microsoft Purview Insider Risk Management to detect risky internal activity, apply privacy controls, and establish repeatable investigation and response workflows.

    • Priva (Privacy Risk Management)

      Deploy Microsoft Priva to identify privacy risks, configure policies and scenarios, and establish governance for measurable privacy risk management.

    • Records Management

      Implement Microsoft Purview records management with record declarations, regulatory records, disposition reviews, and governance so retention decisions remain auditable and defensible.

  • Microsoft Sentinel SIEM & SOAR

    Microsoft Sentinel SIEM and SOAR services covering onboarding, detection engineering, automation, threat hunting and cost governance for security operations teams.

    View Services

    • Legacy SIEM to Sentinel Migration

      Migrate from legacy SIEM platforms to Microsoft Sentinel using phased deployment, use case mapping, and controlled cutover that reduces operational risk.

    • Log Analytics Cost Optimisation

      Reduce Microsoft Sentinel and Log Analytics costs through ingestion controls, table strategy, retention and archive while preserving security outcomes.

    • Sentinel Deployment & Integration

      Deploy Microsoft Sentinel with structured data onboarding, workspace design, RBAC, and detection content so your SOC operates effectively and predictably.

    • SOAR Automation & Playbook Design

      Design Microsoft Sentinel SOAR automation and playbooks that automate triage, enrichment and response, reducing analyst effort while improving incident consistency.

    • SOC Use-Case & Detection Engineering

      Define SOC detection use cases and engineer Microsoft Sentinel analytics rules mapped to risk, reducing noise and improving incident focus.

    • Threat Hunting & KQL Content

      Build proactive threat hunting in Microsoft Sentinel using hypothesis led hunts, reusable KQL libraries and workflows that convert insights into detections.

  • Security Assessments

    Independent security assessments providing clear posture insight, prioritised risks, and actionable remediation roadmaps across Microsoft security workloads environments.

    View Services

    • CIS Benchmark Assessments

      CIS benchmark assessments for Microsoft 365, Azure, and Intune, translating security posture gaps into prioritised remediation actions plans.

      View Services

      • CIS Intune Benchmark Assessment

        Assess Microsoft Intune against CIS Benchmark guidance, identifying configuration gaps and delivering a prioritised hardening backlog with staged remediation.

      • CIS Microsoft 365 Foundations Benchmark Assessment

        Assess Microsoft 365 configuration against CIS Benchmark guidance, identifying posture gaps and producing a prioritised, evidence-ready remediation backlog.

      • CIS Microsoft Azure Foundations Benchmark Assessment

        Assess Azure tenant and subscription configuration against CIS Benchmark guidance, identifying gaps and producing a prioritised remediation backlog.

      • CIS Remediation Program & Evidence Pack

        CIS remediation programme delivering controlled hardening, agreed baseline alignment, and an evidence pack to support audits and ongoing governance.

    • Data Security Assessment (Purview-led)

      Purview-led assessment identifies data risk, validates protection controls, and produces a prioritised roadmap across labels, DLP, and investigations.

    • Email Security Assessment

      Independent assessment of email security covering mail flow, phishing controls, SPF, DKIM, DMARC and user protections and operational readiness.

    • Secure Score Assessment & Remediation

      Baseline Microsoft Secure Score, prioritise improvement actions, and deliver a staged remediation backlog that drives measurable security posture uplift.

  • Cyber Essentials Readiness

    Assess your Cyber Essentials readiness through gap analysis, prioritised remediation actions, and evidence preparation aligned to NCSC technical controls.

  • Incident Response & Forensics

    On-demand incident response and forensic triage to contain threats, preserve evidence, restore operations, and define practical improvements after incidents.

  • MDR/SOC Integration & Operating Model

    Integrate Microsoft security tools with SOC or MDR providers, establishing triage, escalation paths, reporting and SLAs for consistent incident handling.

  • Zero Trust Architecture & Hardening

    Design and implement a Microsoft aligned Zero Trust programme covering identity, devices, least privilege access, segmentation, and continuous monitoring.

• Service Desk & ITSM

  Service desk and ITSM services delivering usable tools, clear processes, accurate reporting, and reliable handover into live support operations.

  View Services

  • Asset Management & CMDB Build

    Design and deploy asset management and CMDB capability delivering accurate visibility, lifecycle tracking, and governance to support ITSM operations.

  • Freshservice Setup & Optimisation

    Design, configure, and optimise Freshservice with workflows, asset management, reporting, and training aligned to real operational requirements needs.

  • Jira Service Management Setup

    Configure Jira Service Management portals, workflows, SLAs and automation so support teams operate clearly, consistently and with measurable service performance.

  • ManageEngine Service Desk Enablement

    Enable ManageEngine ServiceDesk Plus with configured processes, service catalogue, automation, CMDB, reporting, and operational handover aligned to your service desk model.

  • ServiceNow Implementation & Uplift

    ServiceNow implementation and uplift delivering clear process design, reliable workflows, CMDB accuracy, reporting, and controlled change aligned to operations.

  • Zendesk Support Setup

    Zendesk Support setup covering ticket design, workflows, automations, SLAs, reporting, and operational handover for consistent, measurable support delivery.

• Software Engineering

  Production-ready software engineering covering APIs, applications, platforms, and DevOps practices, designed for maintainability, scalability, and confident operation in production.

  View Services

  • Marketplace & Store Publishing

    Engineering services for publishing and integrating products across Microsoft marketplaces, covering listing readiness, fulfilment integration and submission automation.

    View Services

    • Azure Marketplace SaaS Fulfilment Integration

      Integrate Azure Marketplace SaaS Fulfilment APIs to automate subscription activation, updates, and cancellations for transactable Marketplace offers globally.

    • Marketplace Listing & Compliance Readiness

      Prepare Microsoft marketplace listings with clear offer packaging, policy alignment and technical readiness so products pass validation and publish confidently.

    • Microsoft Store Submission API Automation

      Automate Microsoft Store app submissions and updates using the Submission API, with repeatable pipelines, controlled rollouts, and auditable publishing workflows.

    • Partner Center Product Ingestion API Automation

      Automate Microsoft Marketplace offer and plan management using Partner Center Product Ingestion APIs with repeatable pipelines, validation and auditable change control.

  • Android App Development

    Design and build Android applications with clear requirements, strong engineering discipline, and production-ready delivery for real users and support.

  • Backend API Development (FastAPI/Node)

    Design and build backend APIs with clear contracts, secure authentication, observability, and cloud-ready deployment using FastAPI or Node.js.

  • CI/CD & DevOps Enablement

    Implement CI/CD pipelines with automated builds, controlled deployments, and release discipline that improves reliability, security, and delivery speed.

  • Containerisation (Docker) & Delivery

    Containerise applications with Docker using secure image builds, predictable configuration, and delivery pipelines that support consistent behaviour across environments.

  • Custom Application Development

    Build bespoke applications with clear requirements, secure foundations, and maintainable code that integrates cleanly with your existing platforms.

  • Database Design, Engineering & Optimisation

    Design, optimise and stabilise application databases with clean schemas, efficient indexing, strong security controls, and predictable performance under real workloads.

  • Discord Bot & Server Integrations

    Design and build Discord bots and integrations that automate moderation, onboarding and workflows while reducing admin effort safely.

  • iPhone / iOS App Development

    Design and build iPhone and iOS applications with secure integrations, maintainable codebases, and disciplined delivery from MVP to production.

  • Kubernetes & AKS Engineering

    Engineer Kubernetes and AKS platforms with clear architecture, secure access, scaling, ingress and observability so teams can deploy and operate confidently.

  • SaaS Product Development

    Build and scale SaaS products with secure identity, multi-tenant architecture, release discipline, and operational visibility from MVP to production.

  • UI/UX Design for Applications

    Application UI and UX design producing build ready prototypes, tested journeys, and accessible interfaces aligned to real user workflows.

  • Windows Desktop Application Development

    Build and modernise Windows desktop applications with secure identity integration, controlled packaging, and deployment models suited to enterprise environments.

• Web & E-Commerce

  Web and e-commerce services covering design, engineering, platforms, integrations, and optimisation to deliver usable, performant websites and online storefronts.

  View Services

  • E-Commerce Integrations (Payments, CRM, Fulfilment)

    Integrate payments, shipping, inventory, and CRM systems with your e-commerce platform using tested workflows and observable operations monitoring.

  • E-Commerce Optimisation & CRO

    Improve ecommerce conversion rates through analytics driven optimisation of storefront UX, performance and checkout journeys, focused on measurable uplift.

  • Frontend Engineering (React/TypeScript)

    Deliver React and TypeScript frontends focused on performance, accessibility and maintainability through component systems, clean architecture and integration ready builds.

  • Headless CMS Solutions

    Design and deliver headless CMS solutions with structured content models, API delivery, and high performance frontends without editorial friction.

  • Miva Merchant Platform Delivery

    Design, build, and operate Miva Merchant storefronts with controlled architecture, custom themes, integrations, performance tuning, and a maintainable operating model.

  • Shopify Store Builds & Scaling (incl. Plus)

    Shopify store builds and scaling covering theme development, catalog structure, integrations, performance optimisation, and conversion improvements including Shopify Plus.

  • UI/UX Design (Web & E-Commerce)

    Design conversion focused websites and e commerce journeys using clear information architecture, accessible UX patterns and delivery ready wireframes.

  • Website Hosting, Maintenance & Support

    Managed website hosting and maintenance covering patching, monitoring, backups, and content updates to keep sites fast, secure, and reliable.

  • WordPress Website Builds & Optimisation

    WordPress website builds and optimisation covering architecture, performance, security hardening, SEO readiness, and handover for maintainable, conversion focused sites.